Shipping policy

Shipping Policy

Last Updated: May 2026

Thank you for shopping with Elevè8 Beauty. We are committed to providing a smooth and reliable shipping experience for all customers. Please review our shipping policy below before placing your order.

Processing Times

All orders are processed within 1–5 business days unless otherwise stated.

Please note:

Processing times may increase during holidays, sales, product launches, or high-volume periods.
Business days do not include weekends or holidays.
Orders placed after business hours may begin processing the following business day.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Methods

Elevè8 Beauty ships through trusted carriers including USPS, UPS, FedEx, and other available delivery services.

Shipping speed and pricing are calculated at checkout based on:

customer location
package size
shipping method selected

Delivery times are estimates and are not guaranteed.

MUST READ:

For security purposes, all Elevè8 Beauty deliveries require a signature upon delivery. This policy is in place to help protect both our customers and our business from fraud, theft, lost packages, and unauthorized claims. By placing an order with Elevè8 Beauty, customers acknowledge and agree that a signature may be required at the time of delivery. Elevè8 Beauty is not responsible for packages that are lost, stolen, or missing after a confirmed signed delivery has been completed by the shipping carrier.

Local Delivery — Los Angeles

Elevè8 offers local delivery within select areas of Los Angeles.

Local Delivery Details

Same-day and scheduled delivery may be available depending on order time and location.
Local delivery orders must be placed through our website.
Delivery availability may vary based on distance, traffic, weather, or driver availability.

Customers will receive updates regarding local delivery scheduling and confirmation when applicable.

Tracking Information

Once your order ships, tracking details will be sent to the email provided at checkout.

Please allow up to 24–48 hours for tracking updates to appear after shipment confirmation.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping information is accurate before completing checkout.

Elevè8 Beauty is not responsible for:

delays caused by incorrect addresses
lost packages due to customer entry errors
returned shipments caused by invalid address information

If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the package.

Lost or Stolen Packages

Elevè8 Beauty is not responsible for lost or stolen packages marked as “Delivered” by the shipping carrier.

If your tracking shows delivered but you cannot locate your package, we recommend:

checking with neighbors or household members
contacting the shipping carrier directly
checking around your delivery location

Customers may also file a claim directly with the carrier if applicable.

Delayed Deliveries

While we strive to ensure timely delivery, Elevè8 Beauty is not responsible for delays caused by:

shipping carriers
weather conditions
natural disasters
holidays
customs delays
high shipping volume periods

Delivery timelines are estimates and may vary.

International Shipping

International shipping availability may vary by location.

Customers are responsible for:

customs fees
import taxes
duties
additional country-specific charges

Elevè8 Beauty is not responsible for customs-related delays or fees imposed after shipment.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with:

your order number
photos of the damaged item and packaging

We will review the issue and work toward an appropriate resolution.

Contact Information

For shipping questions or support, please contact us through: